Industry-leading warranties
Our industry-leading warranties reflect our confidence in quality and durability – keeping you covered, always. With a robust service network og remote assistance via app, support is always within reach.
10 år
Batterigaranti
5 year
Private warranty
3 year
Commercial warranty
For our private customers, we offer an industry-leading 5-year warranty on all new vehicles, underscoring our dedication to delivering reliable and long-lasting vehicle solutions. Commercial customers benefit from a substantial 3-year warranty on new vehicles, ensuring your business operations remain smooth and uninterrupted.
Recognizing the critical role of battery performance in your vehicle’s reliability, we provide a 10-year warranty on batteries for both private and commercial new vehicle purchases. This extended coverage guarantees that your vehicle’s power source is protected, allowing you to drive with confidence.
Private customers receive a 2-year warranty on re-used vehicles, while our commercial clients are covered for 1 year. This coverage ensures that the essential components of your vehicle continue to perform optimally, even in pre-owned models.
We warrant a minimum SOH of 80%.
Service partners in more than 15 countries
With a large amount of service partners, help is always within reach. Across large parts of Norway, Sweden and Germany, our own mobile technicians come directly to your location, fully equipped for immediate diagnostics and repair. Unsure about coverage in your area? Reach out, and we’ll gladly assist.
Our warranties are designed to protect the key components of your vehicle. Here’s what’s included:
- Parts covered: All except consumables.
- Labor costs: All labor costs associated with repairs or replacements are covered.
We strive to make our warranty process as smooth and efficient as possible, leveraging our network of authorized dealerships to provide you with quick and reliable service. To file a warranty claim, follow these steps:
- Visit your nearest dealership: Locate your nearest authorized Paxster Utility dealership. You can find a list of our authorized dealerships on our Dealership locator page.
- Provide necessary documentation: Bring your proof of purchase and a detailed description of the issue to the dealership.
- Claim processing: The dealership will handle the claim process directly with us, ensuring a seamless experience for you. Repairs or replacements will be conducted promptly to get you back on the road as soon as possible.
For further assistance, our customer service team is always available.
To keep your warranty valid, ensure your vehicle is serviced regularly at our authorized service centers. Maintain detailed records of all services performed.
The Paxster vehicles require only an annual service.
Our warranties are transferable to a new owner if you decide to sell your vehicle.
Please contact us to initiate the transfer process, or handle the process from A-Z directly in the Paxster Connect app.
Our warranties do not cover:
- Damage from accidents or misuse
- Normal wear and tear items such as tires and brake pads
- Modifications made outside authorized service centers
