Service & assistance

a warranty that reassures

Warranty for YOU

At Paxster we want you to enjoy your new vehicle with complete peace of mind, so for every new Paxster bought you are covered by a pan-European warranty. In the event of mechanical or electrical failure an authorised Paxster service engineer will repair or replace, free of charge, those parts which are covered by Paxster's warranty.


Warranty from Paxster

2yr Bumper-to-bumper*

If any part of your Paxster fails due to faulty materials or manufacturing issues, we will replace it free of charge. This guarantee covers the first 2 years of ownership

3yr Drivetrain & EV System*

Some of the most expensive components in a modern electric vehicle relates to the drivetrain and EV system. That is why we extent our warranty to give you added peace-of-mind.

5yr Battery Warranty*

The LFP battery pack is an integral part of your Paxster. Any material defect will be resolved free of charge within the first 5 years of ownership. A gradual loss of battery capacity over time is normal and therefore not covered under the warranty.

5yr Corrosion

We take great care in selecting the sheet metal and rust protection treatments used in our chassis. However, if you experience rust perforation in the first 5 years, we will repair or replace the affected component(s).

Country-specific warranty conditions apply. 

Learn how we deal with defects

Learn all about how we provide services, deal with defect and minimize downtime here. 

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