Food & Retail Home Delivery

With Paxster for Urban Food and Retail, your supermarket, grocery store, restaurant, dark-kitchen, café, or delivery company will have a future-proof workhorse to get home deliveries running like clockwork. Read on to learn more about how Paxster can serve your business. 

The optimal solution

Paxster is an all-electric utility vehicle designed for last-mile delivery in urban areas. The vehicle has a semi-open design with no doors, allowing drivers to enter and exit quickly. This means more deliveries, in less time, over a larger area – all in an eco-friendly manner. As a result, food businesses can reduce their delivery lead times, making them more competitive.

An optional temperature-controlled booth space help ensure hot and cool items arrive crisp and fresh to consumers and advanced onboard technology lets you easily enhance your consumers’ shopping experience. 

The vehicle is available in two versions, Delivery 1000L and Cargo 1250L, both with a load-carrying capacity of 240 kg. Approximately 2.3 m long, Paxster has a normal range of 80–100 km and a maximum speed of 45–60 km/h.

All vehicles come with PaxsterConnect, an open API fleet management product for increasing productivity and reducing operating costs. The same system also allow you to easily pull vehicle data, such as live locations, temperatures and more, and use that data in your app or online shopping platform. 

Read about Premier Morleys' experience with Paxster

Learn more about our vehicles

Food and retail delivery will grow

Demand for delivery services has surged during the COVID-19 pandemic, as consumers self-isolate and restaurants close. Technological advances and shifting consumer expectations have further contributed to a rapid increase in the number of food and retail businesses offering home delivery services, either using in-house distribution (business to consumer) or third parties (platform to consumer).

Significant investments are being made into optimizing and creating easy-to-use online or in-app purchase methods combined with efforts to shorten delivery times. Some of the best supermarkets are now down to only 30 minutes!

The change is also facilitating new business models, such as dark kitchens which are delivery-only food businesses. Currently, more than 100 dark kitchens operate in London alone.

New trends – new challenges

While these changes present major opportunities in the industry, they also present a range of new issues to deal with for urban food and retail businesses.

A key issue for those working with home delivery is the dilemma between a cost-effective distribution and consumer expectations towards short lead times. It is easier to have effective distribution if you can increase the lead time or delivery frequency. But all major trends (and especially amongst urban millennials) point in the direction of a need for shorter lead times.

Premier Morley (UK) is successfully managing this expectation with great in-app technology and ideal vehicles such as Paxster to ensure cost-effective delivery within 20 minutes from order. 

The logistical problem

Major cities have been the epicenter of this development, and the rise in e-commerce is creating a surge in last-mile home deliveries.

This surge further contributes to an already existing problem known to modern cities, with high traffic, local emissions, noise pollution, and available parking spaces. Many cities are now trying to mitigate these problems with emission-free zones (LES, ULEZ), tolls, and by restricting traffic flows, without properly addressing the logistical needs of the companies located inside these areas.

Taking all this together and combining it with our experience from other urban and last-mile applications, Paxster arm its customers with the solution, including tools, data, and support needed to meet current and future business requirements, consumer expectations, and city regulations.